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Delivery & Returns

Delivery Options & Guidance

Scotcrest products are handmade and we think our hard work and your investment are worth protecting. We also believe in keeping shipping costs to a minimum for our customers while maximising the quality of the shipping service in terms of speed of delivery, traceability and worldwide coverage.

Free Shipping, when offered, is a standard Royal Mail or Airmail service.

For orders over £20 in value we highly recommend the courier option.

Options Available:


OptionMax WeightDelivery Time*TrackableCompensation
Courier30kg per order1-2 daysYes via sms and email to provide accurate delivery information and progress on a real time mapUp to 100
Royal Mail 1st and 2nd Class2kg per order2-4 daysNoNo


OptionMax WeightDelivery Time*TrackableCompensation
Courier30kg per order2-5 daysYesUp to 100
Airmail 1st and 2nd Class2kg per order4-10 daysNoNo

* Delivery times are estimates and may vary


Our returns policy is simple, if a customer finds a fault in a product or part of the service then we just need to have the details sent by email to within 24 hours of the product being delivered. We will acknowledge receipt of the information and then get in touch to agree how best to solve the problem.

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